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Maintenance of Non-Potable Water System

General Information

Document Type:SRCSGT
Posted Date:Dec 27, 2018
Category: Quality Control, Testing and Inspection Services
Set Aside:N/A

Contracting Office Address

Department of Veterans Affairs;Great Lakes Acquisition Center (GLAC);3001 Green Bay Road;Building 1, Room 326;North Chicago, IL 60064-3048

Description

SOURCES SOUGHT SYNOPSIS The Department of Veterans Affairs is issuing this Sources Sought synopsis as a means of conducting market research to identify parties having an interest in and the resources and certifications to provide Maintenance on the Non-Potable Water System at the Captain James A. Lovell Federal Health Care Center (FHCC) located in North Chicago, IL. The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 325998 All Other Miscellaneous Chemical Product and Preparation Manufacturing Services with a Size Standard of 500 employees. THERE IS NO SOLICITATION AT THIS TIME. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. Requirements: The contractor shall provide all management, tools, supplies, equipment and qualified personnel necessary to operate, maintain, and repair water systems, and applicable auxiliary equipment at the Captain James A. Lovell, Federal Health Care Center (FHCC), 3001 North Green Bay Road, North Chicago, IL 60064. The contractor shall operate and maintain water systems and other designated equipment in accordance with the contract and the appropriate manufacturer s recommendations, and commercial practices. The period of performance shall be for one (1) Base Year of approximately 12 months and four (4) 12-month option years. Capabilities Statement: Interested parties shall submit a Capabilities Statement, BRIEF and CONCISE, yet clearly demonstrates ability to meet the stated requirements. The Capabilities Statement should clearly present evidence that the interested party feel is relevant. All interested firms responding to this Sources Sought Notice are requested to provide a capability statement which needs to include: - Company Name - Point of Contact Name, Phone Number and Email - Business Status (i.e., 8(a), HUBZone, Woman-owned, SDVOSB, Large, etc.) - Dunn & Bradstreet Number - Commercial and Government Entity (CAGE) Code - Indication of Current Systems for Awards Management (SAM) Registration (i.e., SAM and Online Representations and Certifications (ORCA) registration, etc.) - Tailored capability statements addressing the particulars of this effort and documentation supporting claims of the company and staff capability. If significant subcontracting or teaming is anticipated to deliver technical capability, organizations should address the administrative and management structure of such arrangements. - Include a statement indicating whether you intend to submit a quote/proposal in response to a future solicitation for these services. The government will evaluate market information to ascertain potential market capacity to provide services consistent in scope and scale with those described in this notice and otherwise anticipated. BASED ON THE RESPONSES TO THIS SOURCES SOUGHT NOTICE/MARKET RESEARCH, THIS REQUIREMENT MAY BE SET-ASIDE FOR SERVICE DISABLED VETERAN OWNED SMALL BUSINESSES, VETERAN OWNED SMALL BUSINESSES, SMALL BUSINESSES, SOLE SOURCED OR PROCURED THROUGH FULL AND OPEN COMPETITION. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this Sources Sought Notice by 12:00 PM CST on Tuesday, January 8, 2019. All responses under this Sources Sought Notice must be emailed to Naqikah Greenfield, Contracting Officer at naqikah.greenfield@va.gov. STATEMENT OF WORK FOR MAINTENANCE AND FURNISH WATER TREATMENT CHEMICALS ON A CHILLER PLANT WATER SYSTEM 1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment and qualified personnel necessary to operate, maintain, and repair water systems, and applicable auxiliary equipment at the Captain James A. Lovell, Federal Health Care Center (FHCC), 3001 North Green Bay Road, North Chicago, IL 60064. The contractor shall operate and maintain water systems and other designated equipment in accordance with the contract and the appropriate manufacturer s recommendations, and commercial practices. OPERATING PARAMETERS ARE AS FOLLOWS: Annual Tower make-up 7 million gallons Total volume 40,000 gallons Chilled loop volume 100,000 gallons Hot loops in Buildings 131, 133, 133CA are unknown Estimated 8 drums chlorine are used in pool each year Estimated 800 lbs. of Bisulfate are used in pool per year PROVIDE MONTHLY SERVICE ON THE HOT WATER SYSTEM AS FOLLOWS: Check, add, and supply hot loop inhibitor Change and supply hot loop filters (1.0 micron) Provide all necessary chemicals and service for the Hot Water heating system Test monthly the Swimming Pool located in Bldg. 132 to assure proper chemical balance PROVIDE BI-ANNUAL SERVICE ON THE HOT WATER SYSTEM AS FOLLOWS: Two testing samples for Legionella shall be taken each year. A plan of action shall be provided in the event of Negative results from these samples) PROVIDE WEEKLY SERVICE ON THE CHILLED WATER SYSTEM & COOLING TOWER SYSTEM AS FOLLOWS: Make all necessary adjustments to pumps and controllers Complete cooling and chilled water analysis including weekly biological counts to include the following tests Hardness, Conductivity, Bromine PH & Alkalinity Add inhibitor and biocide as necessary to both cooling tower and chilled loop and check inventory and replace as required OTHER REQUIREMENTS Service reports are to be left with the maintenance engineer immediately after the testing is complete Feed and control equipment inspection and repair/replacement if necessary to cooling tower and pump locations (pumps and controllers) Deliver all central cooling tower treatments in a liquid form and transfer to diked storage tanks as agreed Inspect all chiller equipment annually and bore scope and videotape main chiller condenser tubes Schedule with maintenance engineer supervisor on services and testing dates along with signing in and out of contractor log PRE-WORK ORIENTATION Contractor shall attend a pre-work orientation meeting prior to the commencement of work on site. The Department of Veterans Affairs (VA) will schedule this meeting and it will include discussion of the following topics: (VA will provide information to the contractor regarding these topics and will document the meeting) Fire and Safety Infection control Disaster procedures Other The Contractor shall be responsible to ensure that Contractor employees coming to the work site will receive the information required above. The Contractor shall be responsible to ensure Contractor employees providing work on this contract are fully trained and completely competent to perform the required work. Contractor should provide Semi-annual training to Chiller plant employees. (Training should be documented to assure comprehension of Heating and Cooling System Chemical Program.) 1.1. CONFORMANCE STANDARDS. The contractor shall ensure water quality continues to meet or exceed the appropriate Federal, state, local, Environmental Protection Agency (EPA) Clean Water Act, American Water Works Association (AWWA), and American National Standards Institute (ANSI) standards. The contractor shall conduct preventive maintenance/inspections (PMI) and related services to sustain the proper operation of water systems and minimize breakdowns and service interruptions. Corrective maintenance shall be performed to correct unscheduled breakdowns and deficiencies noted on systems. The contractor shall also perform appropriate sampling and laboratory analysis to ensure compliance with all regulatory requirements. The contractor shall advise the COR of a planned water system shut down and any water system conditions that will adversely affect customer service. The contractor shall establish and maintain a contact point where all service requests can be received. 1.1.1. EQUIPMENT IDENTIFICATION. WATER SYSTEM EQUIPMENT AND ESTIMATED WORKLOAD DATA INFORMATION (LIST APPLICABLE SYSTEM, SERVICE, AND EQUIPMENT.) ITEM NAME ESTIMATED QUANTITY 1 Fresh Water Plant (CAPACITY/DELIVERY RATE) ________ Gallons per minute 2 Waste Water Treatment Facility (FLOW RATE) ________ Gallons per minute 3 Ponds, Lakes, and Reservoirs (SIZE/SQ. ACRES OF EACH) ________ Acres 4 Laboratory and Analysis Tests (NUMBER OF YEARLY TESTS) ________ Tests 5 Lift Stations (NUMBER/FLOW RATE OF LIFT STATIONS) ________ Gallons per minute 6 Swimming Pools and Filters (NUMBER AND SIZE) ________ Cubic feet 7 NPDES Permit Program (NUMBER OF PERMITS PROCESSED EACH YEAR) ________ Permits 8 Wells with Hydrostatic/Chlorine Systems (NUMBER AND DEPTH) ________ Feet deep 9 Emergency/Fire Suppression Systems (NUMBER OF SYSTEMS) ________ Lineal feet of pipe 10 Non-domestic Discharges ________ Each 11 Corrosion/Fuel/Battery Shops ________ Each 12 Sewer Plant (DAILY TREATMENT/FLOW RATE) ________ Gallons per minute 1.2. OPERATIONAL UPTIME REQUIREMENTS. The equipment listed in Part 1.1.1. EQUIPMENT IDENTIFICATION shall be operable and available for use 95% of the normal operating hours of the equipment as detailed in Part 1.3, HOURS OF OPERATION. Downtime will be computed from notification of problem during normal work hours. Scheduled maintenance shall be excluded from downtime. Normal work hours are from 8:00am to 4:30pm, Monday thru Friday, excluding federal holidays. Operational Uptime will be computed during a month long time period. Repeated failure to meet this requirement can subject the contractor to DEFAULT action. 1.3. HOURS OF OPERATION. Normal hours of coverage are Monday through Friday: LOVELL, FHCC: 8:00 am to 4:30 PM excluding Federal holidays. All service/repairs will be performed during normal hours of coverage unless requested or approved by COR or designee. Preventive maintenance will be performed weekly during cooling season, monthly during heating season. Work performed outside the normal hours of coverage at the request of COR will be billed at the price listed in the Price Schedule. Billing will include service time plus one (1) hour for travel time, and exclude parts, as they are included in the Price Schedule. Work performed outside the normal hours of coverage at the request of Field Service Engineer (FSE) will be considered service during normal hours of coverage. NOTE: Hardware/software update/upgrade installations will be scheduled and performed outside normal hours of coverage at no additional charge to the Government (unless it would be detrimental to equipment up-time; to be determined by the COR). Government provides software/hardware upgrade/update. Federal Holidays observed by the Lovell, FHCC are: New Years Day Labor Day Martin Luther King Day Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day Also included would be any other day specifically declared by the President of the United States to be a National holiday. 1.4. UNSCHEDULED MAINTENANCE (Emergency Repair Service). A. Contractor shall maintain the equipment in accordance with Section 1.1. Conformance Standards and the manufacturers specifications. The Contractor shall provide repair service which may consist of calibration, cleaning, oiling, adjusting, replacing parts, and maintaining the equipment, including all intervening calls necessary between regular services and calibrations. All required parts shall be furnished but not including normal operating supplies. Emergency service involves the correction of conditions that constitute an immediate danger to personnel, threaten property, or required action to restore essential service and shall work continuously until the condition is arrested. B. The CO, COR or designated alternate has the authority to approve/request a service call from the Contractor that is within scope of the contract. Response Time: Contractors FSE must respond with a phone call to the COR or his/her designee within one (1) hour after receipt of telephoned notification. If the problem cannot be corrected by phone, the FSE will commence work (on-site physical response) within 4 (four) hours after receipt of this second notification, and will proceed progressively to completion without undue delay. For example, if hours of coverage are 8:00am to 5:00pm, Mon. thru Fri., a 4-hour response means, if a call is placed at 4:45pm, Monday, August 10th, the FSE must start on-site service before 11:45am, Tuesday, August 11th. Emergency repairs performed outside the normal hours of coverage, at the request of the COR, shall be billed separately from this contract, payments for such services shall be made via Government Purchase Card (GPC) at the price listed in the Price Schedule. Upon notification by the Contracting Officer, the contractor shall perform emergency maintenance services as required. D. Urgent service calls are used when a reported condition will not immediately endanger personnel or threatened property but, if not corrected soon, could affect the health or the wellbeing of personnel. Urgent service calls shall be accomplished during normal working hours, or on the second or split shifts within the capability of the contractor. The contractor shall respond to the work site within 24 hours and the service shall be completed within five days after receipt of the service call. 1.5. SCHEDULED MAINTENANCE. A. The Contractor shall perform Preventive Maintenance (PM) service to ensure that equipment listed in the schedule performs in accordance with Section 1.1, Conformance Standards, and the manufacturers specifications. The Contractor shall provide and utilize procedures and checklists with worksheet originals indicating work performed and actual values obtained (as applicable) provided to the COR at the completion of the PM. The contractor shall provide written description of Preventive Maintenance Inspections (PMI) and shall develop a PMI plan that includes all of the necessary inspections, tests, services, lubrication, and repair of systems addressed in the contract. The completed PMI plan shall be submitted for approval within 30 days after contract award. The plan shall include a weekly schedule of all work for each system to be performed during the first year of the contract. Once approved the contractor shall follow the schedule as close as possible to facilitate the Government s inspection process. This description shall include an itemized list of the procedures performed, including electrical safety. PM services shall include, but need not be limited to, the following: Cleaning of equipment. Reviewing operating system software diagnostics to ensure that the system is operating to the manufacturers specifications. Calibrating and lubricating the equipment. Performing remedial maintenance of non-emergent nature. Testing and replacing faulty and worn parts and/or parts likely to become faulty, fail or become worn. Inspecting and replacing where indicated, electrical wiring and cables for wear and fraying. Inspecting, and replacing where indicated, all mechanical components which may include, but is not limited to: support devices, cables and mounting hardware, chains, belts, bearings and tracks, interlocks, clutches, motors, keyboards. Returning the equipment to the operating condition defined in Section 1.1. Conformance Standards and the manufacturers specifications. Providing documentation of services performed. PM services shall be performed in accordance with, and during the hours defined in, the preventive maintenance schedule established herein. All exceptions to the PM schedule shall be arranged and approved in advance with the COR. Any charges for parts, services, manuals, tools, or software required to successfully complete scheduled PM are included within this contract, and it s agreed upon price, unless specifically stated in writing otherwise. 1.6. CORRECTIVE MAINTENANCE. Corrective maintenance includes adjustments, service or repair required to return systems and equipment to proper operation. When possible, equipment and system deficiencies shall be corrected along with preventive maintenance work. Records or reports shall be maintained that document all corrective and preventive maintenance tasks accomplished and shall reflect the status of each system after work is completed. Cross connections to systems used for irrigation, cooling, or other purposes shall not be allowed. All maintenance, repairs, alterations, and modifications to water treatment systems shall be designed to avoid cross connections. The contractor shall make every effort to prevent water contamination from infiltration, flooding, and back flowing of pipe systems. 1.7. PARTS. The Contractor shall furnish and replace parts to meet uptime requirements. The Contractor has ready access to all parts, including unique and/or high mortality replacement parts. All parts supplied shall be compatible with existing equipment. The contract shall include all parts, but excluding operating supplies. The contractor shall use new or rebuilt parts. All parts shall be of current manufacture and have complete versatility with the presently installed equipment. All parts shall perform identically to the original equipment specifications. Rebuilt parts, used parts or those removed from another types or similar water treatment equipment, shall not be installed without specific approval by the CO or the COR. The Contractor shall be responsible for all parts for repair and or replacement on Contractor owned equipment. PLEASE NOTE: any charges claimed must be approved before service has begun. Any additional work performed or parts replaced, if applicable, without the written approval of the CO will be performed or furnished at the Contractor s expense. 1.8. SERVICE MANUALS/TOOLS/EQUIPMENT. The Lovell, FHCC shall not provide service manuals or service diagnostic software to the contractor. The contractor shall obtain, have on file, and make available to its FSEs all operational and technical documentation (such as; operational and service manuals, schematics, and parts list), which are necessary to meet the performance requirements of this contract. The location and listing of the service data manuals, by name and/or the manuals themselves, shall be provided to the CO upon request. 1.9. DOCUMENTATION/REPORTS. The documentation will include detailed descriptions of the scheduled and unscheduled maintenance (i.e., emergency repairs) procedures performed, including replaced parts and prices (for outside normal working hour services) required to maintain the equipment in accordance with Conformance Standards or the manufacturers specifications. Such documentation shall meet the guidelines as set forth in the Conformance Standards Section. In addition, each Vendor Engineering Service Report (ESR) must, at a minimum, document the following data legibly and in complete detail: A. Name of contractor; B. Name of FSE who performed services; C. Contractor service ESR number/Log number; D. Date, time (starting and ending), equipment downtime and hours on site for service call; E. VA purchase order number(s) covering the call (if outside normal working hours); F. Description of problem reported by COR/user (if applicable); G. Identification of equipment to be serviced (invoice ID number, manufacturers name, device name, model number, serial number, and any other manufacturers identification numbers); H. Itemized description of service performed, (including costs associated with after normal working hour services) including: Labor and Travel, Parts (with part numbers) and Materials, and Circuit location of problem/corrective action. I. Total Cost to be billed (if applicable, i.e., parts not covered or service rendered after normal hours of coverage). J. Signatures: 1. FSE performing services described; and 2. VA employee who witnessed service described. ROUTINE SERVICES. Routine service calls are for work that is not classified as emergency or urgent. Routine work requests shall be responded to within five days of the service request and shall be completed within 30 days. The contractor shall maintain and repair water treatment equipment in accordance with manufacturer s recommendations and standard commercial practices. The contractor shall respond in within normal hours of coverage. ON-SITE MICROBIOLOGICAL TESTING. FHCC is very concerned with microbiological control in our cooling systems. Therefore, the Contractor is required to have the capability of determining organism levels within 24 hours of taking a water sample. This test will be used by our personnel to adjust biocide feed so that system cleanliness is maintained without having to over feed biocide. A laboratory analysis and sampling function shall be developed and operated to support specific Government and regulatory agency requirements. Tests shall be accomplished in accordance with applicable conditions, procedures, and commercial practices. Records of all laboratory tests shall be maintained which include, the name and type of test, date and time, and final test results. NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM (NPDES). The contractor shall be responsible for compliance with all requirements of the NPDES Permit program. The Contractor shall ensure strict compliance with restrictions on effluent quality and wastewater treatment. OPERATION REPORTS. In addition to the daily service logs, the contractor shall prepare and submit to the Government all required operating records and reports containing control analysis, flow readings, and pressures as described in the NPDES permit process. OPERATING UNDER WINTER CONDITIONS. When the base is operating under freeze warning conditions the contractor shall turn off water and drain lines at each swimming pool and other designated systems. Any systems deactivated because of freezing conditions shall be reactivated when the base terminates the warning condition. During winter months and extended periods when pools are not in use, the contractor shall keep the pool systems chlorinated, maintaining the proper pH levels. 2. SERVICE DELIVERY SUMMARY. Performance Objective SOW Para Performance Threshold All water treatment and designated equipment is maintained and repaired. The contractor shall maintain and repair Water Treatment equipment in accordance with manufacturer s recommendations and standard commercial practices. The contractor shall perform timely emergency service repair when requested. Cost for parts are reasonable and timely obtained. 1.1. and 1.2. 95% of all equipment is operational 100% of the time. Operate Water Systems. Ensure water quality continues meets or exceeds the appropriate Federal, state, local, and Environmental Protection Agency (EPA) Clean Water Act, American Water Works Association (AWWA), and American National Standards Institute (ANSI) standards. 1.1. 1.12. No Notice of Violations (NOV) permitted. Perform Scheduled Preventive Maintenance. Minimum amount of system downtime. 1.5. 90% of all scheduled PMIs are properly and timely completed. Performs Required Analysis and Laboratory Tests. Accurate test results. 1.11. and 3.9. Analysis and tests are accurate 100% of the time. Make Service Calls and Perform Corrective Maintenance. Response time is timely. Work is completed timely. 1.4. 1.6 Response to and completion of service calls are timely 90% of the time. Maintains Applicable Records and Logs. Timely, accurate completion of records and logs. 1.8. and 1.12 100% of all reports are accurate. 90% of all reports are submitted timely. Approval of deviations from written procedures is obtained 100% of the time. Planned Water Outage Notification. Adequate notification. 1.1. Adequate notification is provided 100% of the time. 3. GENERAL INFORMATION. 3.1. REPORTING REQUIREMENTS. The Contractor shall be required to report to Biomedical Engineering to log in. This check in is mandatory. When the service is completed, the FSE shall document services rendered on a legible ESR(s). The FSE shall be required to log out with Biomedical Engineering and submit the ESR(s) to the COR. ALL ESRs shall be submitted to the equipment user for an "acceptance signature" and to the COR for an "authorization signature". If the COR is unavailable, a signed, authorized copy of the ESR will be sent to the Contractor after the work can be reviewed (if requested or noted on the ESR). PRIOR TO STARTING CONTRACT SERVICE, THE SERVICE REPRESENTATIVE SHALL REPORT TO Human Resources Building 135 Rm. 142 for a SECURITY BADGE AND REGISTRATION. Upon termination of contracted services Service Representative will return badge to Human Resources. VA Facilities Management Contact Person(s): To be Announced upon award COR Facilities Management Location: Building 188, Room 107 Telephone Number & Extension(s): 847-688-1900 Ext. 3121 for George Walsh Contractor Provide telephone number(s) to call for your Service Department: _______________________________________________________________ Provide name(s) of authorized contact person(s): ________________________ 3.2. PAYMENT. Invoices will be paid in arrears on a monthly basis upon inspection and acceptance of goods/services. Invoices MUST INCLUDE, at a minimum, the following information: Contract no., Purchase Order No., Item(s) covered (to include serial #s) by the PMI and covered period of service. 3.3. ADDITIONAL CHARGES. There will be no additional charge for time spent at the site (during, or after the normal hours of coverage) awaiting the arrival of additional FSE and/or delivery of parts. 3.4. REPORTING REQUIRED SERVICES BEYOND THE CONTRACT SCOPE. The Contractor shall immediately, but no later than 24 (twenty-four) consecutive hours after discovery, notify the CO and COR (in writing) of the existence or the development of any defects in, or repairs required, to the scheduled equipment which the Contractor considers he/she is not responsible for under the terms of the contract. The Contractor shall furnish the CO and COR with a written estimate of the cost to make necessary repairs. 3.5. CONDITION OF EQUIPMENT. The Contractor accepts responsibility for the equipment described in Description of Services in 1.1.1. Equipment Description, "as is" condition. Failure to inspect the equipment prior to contract award will not relieve the Contractor from performance of the requirements of this contract. 3.6. COMPETENCY OF PERSONNEL SERVICING EQUIPMENT. A. Each respondent must have an established business, with an office and full time staff. The staff includes a "fully qualified" FSE and a "fully qualified" FSE who will serve as the backup. B. "Fully Qualified" is based upon training and on experience in the field. For training, the FSE(s) has successfully completed a formalized training program, for the equipment identified in the Section 1.1.1. Equipment Identification. For field experience, the FSE(s) has a minimum of five years of experience (except for equipment newly on the market) with respect to scheduled and unscheduled preventive and remedial maintenance, on the equipment covered by this contract. C. The FSEs shall be authorized by the Contractor to perform the maintenance services. All work shall be performed by "Fully Qualified" competent FSEs. The Contractor shall provide written assurance of the competency of their personnel and a list of credentials of approved FSEs for each make and model the Contractor services at the FHCC. The CO may authenticate the training requirements, request training certificates or credentials from the Contractor at any time for any personnel who are servicing or installing any FHCC equipment. The CO and/or COR specifically reserves the right to reject any of the Contractors personnel and refuse them permission to work on the FHCC equipment. If subcontractor(s) are used, they must be approved by the CO; the Contractor shall submit any proposed change in subcontractor(s) to the CO for approval/disapproval. TEST EQUIPMENT. Prior to commencement of work on this contract, the Contractor shall provide the FHCC with a copy of the current calibration certification of all test equipment which is to be used by the Contractor on FHCCs equipment. This certification shall also be provided on a periodic basis when requested by the FHCC. Test equipment calibration shall be traceable to a national standard. IDENTIFICATION, PARKING, SMOKING, AND VA REGULATIONS. The Contractors FSEs shall wear visible identification at all times while on the premises of the FHCC. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The FHCC will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at the FHCC. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court. QUALITY CONTROL. The contractor shall develop and maintain a quality program that ensures proper water quality. The program shall also ensure that equipment and systems are maintained in accordance with the manufacturer s product literature, federal and commercial standards, and the contract. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services, and shall ensure that water utility service functions meet Federal, state, local, American Water Works Association/American National Standards Institute standards, and the Environmental Protection Agency Clean Water Act. The Quality Control Program shall address the service requirements in paragraph 2, Statement of Work, Service Delivery Summary as a minimum. The government evaluator must have a specific quality control inspector to notify in case of customer complaints. All vendor-manufacturing facilities and Labs must be ISO 9000 certified QUALITY ASSURANCE. The government will periodically evaluate the contractor s performance in accordance with the Quality Assurance Surveillance Plan. EFFICIENCY MONITORING. Since one of the major goals of any water treatment program is improved heat transfer efficiency through clean heat transfer surfaces, FHCC require that water treatment vendors have the capability of on-site computer analysis of energy efficiency. Boiler efficiency, overall chiller efficiency, condenser efficiency, and evaporator efficiency must be performed on a regular basis. PROGRAM ADMINISTRATION. In order to have quick access to all technical and safety information regarding the water treatment program, we require that the vendor provide an Administration Notebook. At the very least, this notebook must contain an outline of the chemical program, all chemical control test procedures, Log Sheets, Product Bulletins, Material safety Data Sheets, Feed, and Control Equipment Specification s and Service Reports. CHEMICAL STORAGE REQUIREMENTS. FHCC is concerned with chemical storage, drum handling, and disposal at our site. To reduce our risk associated with drum handling, all product deliveries must be made to the point of feed. Plastic and mild steel drums of any size are not acceptable. Five (5)-gallon pails are not acceptable for biocides. To eliminate chemical handling by site personnel, all products must capable of being fed neat (without dilution or contact) by our operators. In order to minimize our liability in this regard, FHCC require the following regarding chemical delivery and storage. Chemical Storage requirements: Storage container material of construction must be stainless steel. It must have an appropriate lining if storing corrosive chemical material. Exteriors must be stainless for strength. Secondary containment volume must be at least 150% of the delivered chemical storage container volume. Storage tanks must have bottom drain capabilities to insure positive, flooded suction for chemical pumping and injection and to allow complete emptying of the vessel. Storage containers must have a clear sight glass with inventory and draw down capabilities for monitoring and control of the chemical program. Pumps must be located inside the containment. The supplier must retain ownership of tanks. Tanks must be fitted with automated inventory control and re-ordering equipment to prevent running out of chemical unexpectedly and to notify supplier of use rate abnormalities. Chemical Delivery Requirement: Chemical transport equipment must comply with DOT requirements for transporting hazardous material. Chemical transport equipment brought on-site must be stainless steel or exterior for strength. No empty or full chemical transport equipment is to be stored on-site. Deliveries must be made by chemical handlers who are: Certified in HAZMAT compliance Equipped with PPE on-site for delivery and transfer of chemical. Equipped with items required to handle spills and any unexpected incidents. Chemicals must be transportable up steps if needed. DEFINITIONS/ACRONYMS: Biomedical Engineer(ing) - Supervisor or designee. CO - Contracting Officer COR - Contracting Officers Representative Lovell, FHCC Captain James A. Lovell, Federal Health Care Center (FHCC) PM - Preventive Maintenance Inspection. Services which are periodic in nature and are required to maintain the equipment in such condition that it may be operated in accordance with its intended design and functional capacity with minimal incidence of malfunction or inoperative conditions. FSE - Field Service Engineer. A person who is authorized by the contractor to perform maintenance (corrective and/or preventive) services on the FHCC premises. ESR - Vendor Engineering Service Report. A documentation of the services rendered for each incidence of work performance under the terms and conditions of the contract. Acceptance Signature VA employee who is authorized to sign-off on the ESR, which indicates that the PM has been concluded or is still pending completion, or that the Emergency Repair has been accomplished or is still in a pending status. Authorization Signature the COR s signature; indicates that the COR accepts work status as stated on the ESR. NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (27-DEC-2018); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.

Original Point of Contact

POC Naqikah.Greenfield@va.gov

Place of Performance

Address:
Department of Veterans Affairs;Captain James A. Lovell Federal Health Care Center;3001 Green Bay Road;North Chicago, IL
60064-3048, USA
Link: Link To Document
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